The EquipHotel Team is right by your side during the run-up to the show and on site. Planning your event well will improve your chances of success and we are here to help you do just that. Got a question? Need advice? A contact? EquipHotel’s Customer Service department is available around the clock to provide everything you need.
Our commitments
To help you plan
BEFORE
A phone hotline available in the six months running up to the event
Webinars to help exhibitors plan and prepare
Schedule of actions to carry out in the run up to the show
"Exhibitor Passport": useful information and handy addresses
An exhibitor and invoicing area available 24/7 (four months before the show)
To be always available
DURING THE SHOW
Concierge service available from the Organiser office
Special international exhibitor service with a dedicated desk and bilingual staff
Special premium service, including fast-track queuing and on-stand supervision
Incident tracking service at the Organiser office
On-site, all requests are guaranteed to be dealt with within two hours
To have a positive experience
DURING THE SHOW
Complimentary coffee served at the Organiser office during stand build and setup