OUR COMMITMENTS

The EquipHotel Team is right by your side during the run-up to the show and on site.

Planning your event well will improve your chances of success, and we are here to help you do just that.

Got a question? Need advice? A contact?

EquipHotel’s Customer Service department will deal with your every request and at any time.

To help you plan

BEFORE

A phone hotline available in the 6 months running up to the event

 Webinars to help exhibitors plan their event

 Schedule of actions to carry out up to the show

"Exhibitor Passport": useful information and handy addresses

 An exhibitor and invoicing area available 24h/24 (4 months before the show)

To be always available

DURING THE SHOW

Concierge service at tne Organizer office

Special International Exhibitor Service with a dedicated desk and bilingual staff

Special Premium service including fast-track queuing and on-stand supervision

Incident tracking service at the Organizer office

On-site, all requests dealt with in 2 hours.

To have a good time

DURING THE SHOW

Complimentary coffee served at the Organizer office during stand build-up

Morning coffee reception at the Organizer office on the 5 mornings of the show

VIP welcome with a free drink in one of our areas (excluding lunch time)*

*A different place every day. Program available in the exhibitor's passport.