Always here to help

  • The EquipHotel & You charter of commitment

    The EquipHotel Team is right by your side during the run-up to the show and on site. Planning your event well will improve your chances of success, and we’re here to help you do just that.

    Got a question? Need advice? A contact? EquipHotel’s Customer Service department will deal with your every request and at any time.

  • / Always available

    As soon as you register, we contact you to give you the details of your “key contact people” in our team. We are keen to be of assistance and we can run through your needs with you whenever you wish. We guarantee that we will deal with your requests inside 24 hours.

  • / Supporting you every step of the way

    To make your show planning easy for you, we provide you with a dedicated solution: the exhibitor area. It will become your most valuable ally for your online orders, offering a handy timeline for everything you have to get done, marketing and promotion tools, a practical guide, etc.

  • / Exhibition and market expertise

    Analysing your needs, giving you advice… we bring you the latest topical news and essential trends from the market to help you be perfectly prepared for the opening day of the show.

  • / Making your show run smoothly

    To help you set up on site, all of our teams (sales, technical, marketing, sales administration, customer service) are mobilised to welcome you and give you the support you need. Feel free to stop us on the show. A technical hitch? Your problem is addressed within an hour and we track the problem until it’s sorted. Simply ask at the Organiser’s Office.

  • / Always attentive

    Do you want to make a comment? Is there something else you needed? At the end of the show, we collect your suggestions so that we can continuously improve our services.

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